Latest review from Rachel Fourquet
I am sad 0 stars is not an option. This company is frustrating and inflexible to work with and their customer service is the worst I have ever experienced. I booked their Flexi option as it promised "Unlimited Rescheduling" this is FAR from the case. After 1/2 hour on chat with the responder telling me the same line over and over again, I was finally promised a call from their Supervisor. I then waited an HOUR to speak to the supervisor only to hear the same response. I cannot believe companies exist with customer service this poor. I would recommend ANY other airline option for getting around.